McDonald’s is the leading global quick service restaurant (QSR), operating over 43,000 restaurants in more than 100 countries and serving millions of customers every day. Empowering over 200,000 frontline team members worldwide, McDonald’s sets the gold standard for efficiency, innovation, and customer trust.
How does a brand known for scale and speed keep every frontline employee agile and future-ready? McDonald’s partnered with CGS Immersive to deliver rapid, in-the-flow of work learning transformation, going beyond compliance to building digital-first, day-one readiness.
CGS Immersive enabled McDonald’s to leverage augmented reality, digital twin scenarios, and microlearning, resulting in significant improvements in first-time success and skill retention. Learn how we did this, and how we can support your business too.
“You do this in collaboration with your IT organization, with a third party, like CGS Immersive, who’s got really good technical prowess to be able to apply algorithms that are going to help you answer the hypotheses that you’re searching for.”
– Rob Lauber, Former Chief Learning Officer, McDonald’s
See how McDonald’s redefined workforce readiness at a global scale with CGS Immersive and discover how you can drive operational excellence and measurable ROI in your organization.