Cicero Coach

Always-on AI mentor for every employee Deliver instant, confidential answers and expert guidance, anywhere, anytime —whether a quick response, the exact moment of need in a how‑to video, a visual chart, or the right document on demand. Cicero Coach delivers up-to-date company knowledge, SOPs, and tailored feedback in natural conversation. Deploy in hours, not weeks, right where teams work, with up to 75% faster onboarding ramp to productivity.

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  • Medtronic
  • GitLab
  • Mastercard
  • Gulf Coast Regional Blood Center
  • BCA Finance

Key features & KPIs

Why choose Cicero Coach?

Always-on guidance

Cicero is never off duty. Employees gain 24/7 access to essential policies, workflows, and curated best practices, including the expert and tribal knowledge normally trapped in SMEs’ heads. Once informal or hidden knowledge is instantly accessible to everyone, freeing SMEs for higher-value work and resolving up to 85% of routine queries instantly.

Cicero Coach is always on.

Personalized coaching

Every employee receives adaptive mentoring and role-specific guidance —whether that’s sales strategies, de-escalation practice, compliance refreshers, or customer service scenarios— driving up to 25% higher engagement, confidence, and retention across all levels.

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Secure, compliant support

Enterprise-grade privacy ensures confidential interactions for regulated industries, with audit trails and up to 90%+ compliance accuracy.

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Effortless integration, measurable ROI

Deploy Cicero Coach across the enterprise in hours, not months, achieving 50–80% reductions in training and support costs, saving $3,000+ per employee each year. Managers track every individual’s skill growth and team progress.

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SEE CICERO COACH IN ACTION

Real answers, real coaching, real results.

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Knowledge on demand

Instantly answer questions on policies, procedures, sales tactics, and compliance, accelerating workflow and raising first-time accuracy above 90%

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Onboarding acceleration

New hires reach proficiency up to 75% faster, boosting satisfaction and reducing churn.

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Sales and operations enablement

Live, AI-driven feedback and just-in-time playbooks support teams to close deals faster, delivering up to 150% improved performance.

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Leadership and team development

Managers and staff alike level up with personalized, secure feedback, no matter where they are in the company.

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CUSTOMER STORIES

See how customers use Cicero Coach to unlock instant expertise

  • Cicero Coach helps scale real-time support to our global commerce teams. Technicians and frontline staff practice troubleshooting and access info, videos, and expert coaching instantly, speeding resolution and making service delivery consistent wherever we do business.

    Field Service & Ops Lead
    Toshiba
  • Our Operations and Continuous Improvement teams are excited to use Cicero Coach across the deli, bakery, and beyond… for fast, paper-free access to procedures, recipes, and best practices, right where our teams need them.

    Operations & CI Lead
    Wegmans
  • With Cicero Coach, our members, from deli to bakery, get up-to-the-minute guidance on new regulations, safety, and industry best practices. We’re streamlining food compliance and enabling faster, smarter decisions across a network of 1,500+ leading companies.

    Director
    IDDBA

FREQUENTLY ASKED QUESTIONS

Your questions answered