Data collection & privacy

What data does Cicero collect?

  • Cicero only collects the minimum data required for roleplay scenarios. 

  • No unnecessary personal information is stored. 

  • Basic data includes name, email, and optional learning progress tracking. 

  • Benefit: Minimizes security risks and aligns with privacy best practices.  

Does end-user input train the AI? 

  • No. Your input is not used to train large language models (LLMs). 

  • Data is only used for roleplay evaluation and remains confidential. 

How does Cicero ensure privacy compliance? 

  • Fully compliant with GDPR, PIPEDA, and global privacy laws. 

  • Implements privacy by design with secure data handling and minimal retention. 

  • Regular audits and compliance updates ensure ongoing data protection. 

Data security & encryption

How does Cicero protect my data?

Cicero implements multiple security layers, including: 

  • Strong encryption: Data is encrypted at rest and in transit. 

  • Cloud security: Secure cloud storage with built-in cyber defense. 

  • Data segmentation: Separated storage for enhanced security. 

  • Strict access controls: Role-based access (RBAC) and multi-factor authentication (MFA). 

What happens to trial data? 

If you choose not to proceed with Cicero, all trial-related data is deleted within 30 days of written notification. 

Where is data stored? 

  • By default, data is stored in the US East-1 region. 

  • Regional storage options are available to comply with local regulatory requirements. 

AI security and threat protection 

How does Cicero protect against AI threats and vulnerabilities? 

Cicero’s AI security strategy includes: 

  • Real-time monitoring for cyber threats. 

  • Input sanitization to block malicious code. 

  • Penetration testing and security audits to detect vulnerabilities. 

  • Adversarial testing to safeguard against attacks. 

How does Cicero adapt to emerging threats? 

  • Continuous security updates and patches. 

  • AI-powered threat intelligence with real-time risk mitigation. 

  • Regular penetration testing and security audits. 

What measures prevent AI bias and data exploitation? 

  • Bias mitigation techniques are applied to ensure fair AI decision-making. 

  • No user data is used for AI training, ensuring input privacy. 

  • Explainability models ensure AI decisions are transparent and aligned with expectations. 

Integration & compliance

How does Cicero integrate with our existing systems? 

Cicero offers seamless integration with: 

  • LMS, HR, and enterprise platforms via APIs. 

  • Single Sign-On (SSO) support for secure user authentication. 

  • SCORM & xAPI compatibility for training program tracking. 

What legal and contractual considerations should we be aware of? 

  • Standard Data Processing Agreements (DPA) ensure compliance with privacy laws. 

  • Custom contractual agreements can be tailored to specific organizational needs. 

What security certifications does Cicero have? 

  • Cicero complies with ISO 27001 and SOC 2 security frameworks. 

  • Future roadmap includes ISO 27001 certification (2025 update). 

Why your IT, AI, and security teams can trust Cicero

Key security features at a glance: 

  • Encryption: Secure encryption for data at rest and in transit. 

  • Vector Database: Binary-transformed storage for added security. 

  • Access Control: Role-based authentication with MFA. 

  • Adversarial Testing: Protection against malicious inputs. 

  • Real-time Threat Monitoring: Logs potential risks for immediate mitigation. 


Our Cicero IT, AI, and security guide is your go-to resource for sharing critical security insights with your team. Download the guide now and evaluate Cicero with confidence!