Critical Soft Skills for the Moments that Matter
Empower teams with the human skills—adaptability, empathy, and communication—that define performance, drive resilience, and shape culture
Speak to an expert
THE CHALLENGE
Soft skills and human skills are imperative when stakes are high
Critical workplace conversations and high-stakes situations rarely wait for a classroom; 63% of leaders say teams miss the mark when it matters most
Soft skills now outweigh technical skills in hiring, but ordinary training leaves teams unprepared for the emotional, unpredictable, and unscripted challenges business throws their way
Soft skills don’t stick through passive learning—teams must practice, face feedback, and adapt in real time to build confidence and resilience
Gaps in feedback and hands-on practice stall growth, tanking teamwork and costing organizations up to 30% of potential business performance
Every modern business runs on adaptability, empathy, and sharp thinking—yet most training relies on checklists and canned answers that don’t move the needle
BUILD DYNAMIC HUMAN CAPABILITY
CGS Immersive powers real-time, experiential growth through true-to-life friction-rich coaching that’s easy to scale across the enterprise.
Cicero Journeys
Guide every learner through a branching pathway mirroring the complexity of real business decisions, not theoretical case studies.
learn more
Cicero Coach
Meet employees where they are with on-demand, AI-powered coaching focused on empathy, negotiation, and feedback, proven to drive 50% faster skill development and up to a 14% increase in employee engagement.
learn more
Human & critical skills content
Challenge teams with scenario-driven pathways targeting adaptability, cross-functional synergy, and leadership—addressing the most in-demand skills of 2026 and beyond.
learn more
Immersive blended delivery
Drive mastery in real work, not just the training room, leveraging virtual ILT, interactive VILT, mobile microlearning, and ongoing coaching.
learn more
TeamworkAR for collaboration
Facilitate trust and rapid skill-building for remote, cross-functional, or field teams; minimizing communication slip-ups and productivity losses, which can cost companies millions per year.
learn more
Analytics & scaling
Track progress, skill adoption, and KPIs across every team and location with ILaaS dashboards—so you can prove, improve, and repeat what works.
learn more
CASE STUDIES
Real transformation, proven at every level
RESOURCES
