Retail, Hospitality & Service
Rapid AI-powered onboarding, service simulations, and brand training, delivered at-scale for frontline, floor, and management teams.
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POPULAR SOLUTIONS
Upskill teams for delivery of seamless, on-brand and memorable customer experiences at any scale.
Onboarding Training Accelerator
50% faster training, multilingual, and device-ready—get new hires work-ready in days, not weeks.
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Customer Service Simulation (Roleplay)
Real-world customer interactions and crisis scenarios—reduce turnover, boost CSAT, and build guest loyalty.
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Compliance & Safety Training (XR)
Drive compliance with safety, hygiene, and loss prevention in immersive formats—protecting people and brand reputation.
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Brand Experience & Leadership Development
Consistent standards for upsell, merchandising, or guest behavior—raise NPS and drive repeat visits.
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Learning journey
Consistent guest and customer delight
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Operations
Marcus
Event Staff Supervisor, Major League Stadium
CASE STUDIES
Trusted by the world’s favorite brands
RESOURCES
Service insights for modern brands
Frontline Velocity: How to Accelerate Readiness and Reduce Risk in Retail & Hospitality
The Retail & Hospitality Attrition Antidote: How Immersive Onboarding Cuts Turnover by over 60%
Immersive Onboarding for Retail & Hospitality: Stop Unforced Errors, Cut Compliance Risk, And Slash Frontline Turnover