Public Sector & Government

Equip first responders, field teams, and civil servants for compliance, safety, and service resilience—anywhere in the community.

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Emergency responders running
  • New York City Housing Authority
  • A5 Rail
  • Amtrak
  • Port of Brisbane Corporation

Emergency response

Scenario-based practice for disaster, mass casualty, and crisis management—improved readiness and cross-agency coordination.

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Emergency worker

Field & utility ops

Personal protective equipment (PPE), situational awareness, and critical infrastructure skills—cut accident rates, speed up recovery.

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Customer service representative on headset

Customer service excellence

Simulation for citizen engagement, de-escalation, and help desk—improving trust and resolution times.

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Airport worker helping customers

Compliance & security

Data privacy, fraud, and regulatory training—reducing audit risk and safeguarding sensitive information.

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Emergency workers in the field

Digital transformation

Upskill for e-government, remote work, and new technologies, ensuring continuity for modern citizen services.

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Emergency responders running

LEARNING JOURNEY

Prepared for the unexpected, ready for every day

  • Operations

    Emergency worker on device

    Darius

    City Emergency Manager

    CASE STUDIES

    Empowering safer, more responsive communities

    • See how a mission-critical org closed the strategy–execution gap, halving time-to-competency and boosting retention, satisfaction, and cost savings.
      Read the case study
    • Results at–a-glance:
 40% faster recovery | 31% fewer incidents | 98% audit pass rate

    • Onboarding and scenario training with CGS helped Amtrak teams slash incident response times and boost field resilience across our busiest corridors.

      Amtrak
    • Customized immersive simulations improved cross-team collaboration and emergency readiness for our entire port workforce.

      Port of Brisbane
    • Our custom training program delivered job-ready talent, faster response times, and real community impact for NYCHA residents.

      NYC Housing Authority