This report analyzes how 400+ of your peers are leveraging AI, immersive tech, and digital transformation for operational excellence, growth, and agility—your roadmap to bridging tech potential and business results.

39%

of digital transformation projects fail to meet business objectives due to a lack of alignment.

50%

of respondents report resistance to change, obstructing AI's cultural integration.

52%

of operational leaders struggle to find the right talent, yet 82% are betting on human-AI collaboration for success.

Transform your operations with AI-powered strategies

  • AI as a strategic imperative: Discover how 66% of organizations leverage AI as a core driver of innovation and efficiency.

  • Maximizing digital transformation ROI: Get actionable strategies from 400+ operational leaders to align technology investments with business goals.

  • Future-ready workforce development: Build a highly skilled workforce by developing AI collaboration skills and closing the talent gap.

  • Immersive technology breakthroughs: Explore how AR/VR/XR is revolutionizing customer engagement (62%), remote collaboration (61%), and more.

What’s inside the 2025 roadmap?

  • Strategic AI adoption framework A step-by-step guide to integrating AI into operations, enhancing efficiency, and driving innovation.

  • Competitive AI landscape & industry benchmarks Understand emerging AI trends and compare your strategies to industry leaders.

  • Measurable operational excellence strategies Proven methods to optimize processes, reduce inefficiencies, and boost ROI.

Case Study: Toshiba's XR Transformation

Toshiba needed a scalable way to rapidly enhance and deploy traditional training and operations. CGS Immersive delivered real-time, immersive maintenance training for thousands of field technicians, boosting efficiency without travel or downtime.

30%

Increased efficiency: training time was reduced by 30%, leading to significant cost savings.

25%

Employee engagement scores increased 25%, driven by interactive and immersive learning experiences.

+

The ILaaS model allowed Toshiba to scale the solution across multiple locations efficiently.