Cicero

Cicero delivers measurable training outcomes with immersive roleplay, smart assessments, analytics, and more - all in one scalable, integrated platform. Your people excel in every high-impact moment - sales, onboarding, leadership, compliance, and customer service - while companies drive KPIs like revenue, efficiency, and customer satisfaction.

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  • Scoot
  • Medtronic
  • Gulf Coast Regional Blood Center
  • Nigeria LNG
  • Wegmans
  • GitLab
  • CMC Canada Coop
  • Lantheus
  • Sipchem
  • BCA Finance

KEY FEATURES & KPIS

Why choose Cicero?

Realistic roleplay

Practice real-world interactions that empower sales, support, and service teams- from objections to feedback to customer issues, with lifelike, unscripted avatars that mirror true business complexity.

Customizable assessment

Reduce compliance and safety administration while boosting operational consistency. Skills checks and compliance drills are mapped directly to business outcomes and instantly scored for operational accountability.

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Interview simulation

Prepare for critical customer and leadership moments with Cicero. Fast, unbiased interview practice for leadership, technical, or customer-facing roles enables readiness for every team.

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Mixed reality

XR-powered, risk-free environments for technical, safety, or customer scenarios, empowering teams to excel before the stakes are real.

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Fast deployment

Shorten onboarding and unlock faster, better team impact with AI. Launch training globally in 15 minutes. Integrates seamlessly with HR, IT, and Ops; no more tech bloat or vendor sprawl slowing progress.

Analytics & coaching

Coach confident, ready-to-lead managers and technical teams. Real-time feedback and dashboards let leaders, IT, and Ops track impact on KPIs, skill gaps, and operational outcomes.

Kiosk experience

Scale personalized, high-value service everywhere. AI-powered kiosks deliver seamless, context-aware support for employees and customers. Personalized service boosts CSAT, drives sales, and keeps every interaction on-brand and high-value, while streamlining workflows and providing operational data for continuous improvement.

Enterprise security

AI training software built for privacy, compliance, and audit readiness. CTOs get peace of mind with hardened, scalable protection.

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See Cicero in action

See what sets Cicero apart

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Meet Cicero

Experience how Cicero can
improve your training.

Escape vendor sprawl

Cicero unifies roleplay with XR training, assessment, coaching, customer support, and analytics, eliminating patchwork tools and silos.

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Lightning customization

Build AI training scenarios and journeys tailored to your company and customers. No generic scripts; just what drives measurable results.

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Always-on Cicero Coach

Adaptive, personalized, and evidence-based coaching and enablement. Every person, team, and site gets better, every time.

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Measurable KPI impact

See time-to-ramp, win rates, CSAT/NPS, compliance, and retention in a single, actionable dashboard. Designed for COO, CTO, and business leader KPIs.

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Track progress, gain confidence

Universal, customer-connected fit

Suitable for HQ, frontline, and customer operations, linking teams across silos, empowering personalized support, and delivering consistent, branded experiences that grow loyalty and value.

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CUSTOMER STORIES

See how customers use Cicero for success

  • Medtronic's global teams saw a 94% confidence boost and faster time-to-market with Cicero's immersive training.

    Matt Walter
    CHRO
  • With Cicero, our L&D delivered scenario training companywide in days, not months—transforming culture and capabilities.

    Abdelghani Es-Sajjade
    L&D Advisor, Sipchem
  • At our Texas Medical Center donor center, Cicero Kiosk helps us make every visit welcoming. The AI assistant guides donors with real-time support and personalized information, creating a donor journey that is both compassionate and cutting-edge.

    Director
    Operational Innovation, Gulf Coast Blood Center

FREQUENTLY ASKED QUESTIONS

What you need to know about Cicero