Cicero delivers measurable training outcomes with immersive roleplay, smart assessments, analytics, and more - all in one scalable, integrated platform. Your people excel in every high-impact moment - sales, onboarding, leadership, compliance, and customer service - while companies drive KPIs like revenue, efficiency, and customer satisfaction.
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KEY FEATURES & KPIS
Why choose Cicero?
Realistic roleplay
Practice real-world interactions that empower sales, support, and service teams- from objections to feedback to customer issues, with lifelike, unscripted avatars that mirror true business complexity.
Customizable assessment
Reduce compliance and safety administration while boosting operational consistency. Skills checks and compliance drills are mapped directly to business outcomes and instantly scored for operational accountability.
Interview simulation
Prepare for critical customer and leadership moments with Cicero. Fast, unbiased interview practice for leadership, technical, or customer-facing roles enables readiness for every team.
Mixed reality
XR-powered, risk-free environments for technical, safety, or customer scenarios, empowering teams to excel before the stakes are real.
Fast deployment
Shorten onboarding and unlock faster, better team impact with AI. Launch training globally in 15 minutes. Integrates seamlessly with HR, IT, and Ops; no more tech bloat or vendor sprawl slowing progress.
Analytics & coaching
Coach confident, ready-to-lead managers and technical teams. Real-time feedback and dashboards let leaders, IT, and Ops track impact on KPIs, skill gaps, and operational outcomes.
Kiosk experience
Scale personalized, high-value service everywhere. AI-powered kiosks deliver seamless, context-aware support for employees and customers. Personalized service boosts CSAT, drives sales, and keeps every interaction on-brand and high-value, while streamlining workflows and providing operational data for continuous improvement.
Enterprise security
AI training software built for privacy, compliance, and audit readiness. CTOs get peace of mind with hardened, scalable protection.
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Meet Cicero
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Why Customers Choose Cicero
Explore how Cicero makes a real impact every day
Escape vendor sprawl
Cicero unifies roleplay with XR training, assessment, coaching, customer support, and analytics, eliminating patchwork tools and silos.
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Lightning customization
Build AI training scenarios and journeys tailored to your company and customers. No generic scripts; just what drives measurable results.
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Always-on Cicero Coach
Adaptive, personalized, and evidence-based coaching and enablement. Every person, team, and site gets better, every time.
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Measurable KPI impact
See time-to-ramp, win rates, CSAT/NPS, compliance, and retention in a single, actionable dashboard. Designed for COO, CTO, and business leader KPIs.
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Universal, customer-connected fit
Suitable for HQ, frontline, and customer operations, linking teams across silos, empowering personalized support, and delivering consistent, branded experiences that grow loyalty and value.
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CUSTOMER STORIES
See how customers use Cicero for success
FREQUENTLY ASKED QUESTIONS
What you need to know about Cicero
What is included in the complete Cicero platform?
How does Cicero improve real-world skills and job performance?
How customizable are scenarios, assessments, and learning paths in Cicero?
How does Cicero’s Interview Simulation help with talent, leadership, and succession planning?
What is Cicero XR and how does it support operational and safety training?
How quickly can Cicero be deployed for global teams?
How does the Cicero Kiosk experience improve customer and frontline support?
How does the Cicero Kiosk experience improve customer and frontline support?
What analytics and business outcomes can I expect with Cicero?
How does Cicero keep sensitive data secure and compliant?
Can Cicero integrate with my existing training tech stack and operations?
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