Cicero XR

Hands-on practice—when, where, and how workers need it most. Cicero XR delivers, AI-driven roleplay, flight simulator-like practice that outperforms outdated training with an on-demand solution that builds better retention, readiness, and measurable business ROI. Equip every frontline, field, and operational employee without paper manuals and expensive travel for onsite training visits.

request a demo
Laptop with avatar on it
  • Medtronic
  • Scoot
  • TOSHIBA
  • BioLife Pharma Services
  • Ciena
  • Australian Red Cross Lifeblood
  • Amtrak
  • McDonald's

Key features & KPIs

Why choose Cicero XR?

Train in lifelike AR/VR and digital twin environments

Deliver hands-on practice in simulated, high-fidelity workspaces before employees touch equipment or make a live service call. Cicero XR lets teams rehearse procedures, troubleshoot problems, and build confidence with virtual replicas—reducing risk, protecting expensive assets, and accelerating real world readiness. 

XR visualization

Active learning, not passive

Employees rehearse high-stakes skills in unscripted AI-driven scenarios: customer experience, sales, and technical operations. No more paper manuals, saved videos, or waiting for access to rare equipment or hard-to-reach SMEs. 

XR goggles on table in front of person on laptop

Preserve and spread expert know-how

As experienced staff retire, keep their wisdom alive and accessible—capture, model, and deliver SME-level guidance anywhere, so critical skills stick and scale even as talent shifts.  

Two men in hard hats and vests

Efficiently scale anywhere, anytime skill-building

Give every location, shift, and role equal access to expert-level, hands-on coaching, regardless of distance, available SMEs, or device access. Protect productivity, compliance, and customer outcomes in the flow of work. 

Woman in hardhat and vest holding device in warehouse

Track, measure, and improve results

Leaders see coaching data, confidence curves, and operational metrics in real time. Skill gaps can be addressed, and safety and compliance risks are mitigated before they show up. 

Hand holding device

Fast adaptation to your business needs

Launch new, hyper-realistic roleplay scenarios in minutes, not weeks—adapt to new regulations, new roles, and new challenges as fast as your business changes.

XR goggles on table

Automate for onboarding

Deliver consistent, evidence-based onboarding, guidance, and reviews across all locations and shifts. Data-rich dashboards and scenario libraries ensure every team member, gets standardized, proven-effective training and feedback, at any scale.

Learn more
XR plane training scenario

Field and technical team training

Teams practice troubleshooting, repairs, and working with new equipment on the job—no travel, no waiting, just seamless upskilling.

Learn more
Man in hard hat and vest holding device with avatar on it

Customer and patient interactions

Practice difficult conversations and soft skills continuously, at pace with hiring and turnover, closing the “confidence gap" as soon as people start.

XR doctor training scenario

Skills verification & recertification

Certify real-world abilities using scenario simulations, video responses, or practical demonstrations—not just pass/fail quizzes.

XR doctor simulation

Operational & regulatory compliance

Deliver unbiased, repeatable, and audit-proof evaluations for safety, quality, and frontline roles—meeting fast-changing digital compliance needs.

Laptop screen

Rehearse for emergencies

Ensure safety and the resilience of critical operations in simulated risk-free settings—boosting readiness and reducing both liability and error rates.

XR emergency plane evacuation

Employee retention

People with measurable skill growth are twice as likely to stay and excel in their roles. Measure performance and transparently track progress with your team members.

XR scenario with avatar on screen

Customer stories

Proven expertise, at work—no matter who’s on shift

  • Cicero XR lets our tech teams train for the full service experience—practicing repairs and real customer interactions for every customer site. With the AI coach, they can instantly pull up the exact spot they need in the latest manuals, videos, or procedures by asking a question, with zero version control headaches. Our teams show up prepared and resolve issues faster.

    Director of Field Services
    Toshiba Global Commerce Solutions
  • Cicero XR lets our cabin crews practice real-world scenarios in hyper-realistic simulations—disruptions, emergencies, VIP guests, you name it. Our teams coach and challenge each other in a safe, immersive environment until handling tough moments is second nature. The result? We see smoother flights, higher service ratings, and truly empowered crews.

    Senior Specialist, Communications
    Scoot

Frequently asked questions

Your questions answered