The AI revolution has arrived, but for most retailers and hospitality brands, the pain isn’t hype, it’s the hidden friction at the front line. While AI promises personalized journeys, too many are still stuck with static kiosks, slow training, and missed upsell moments—costing the industry over $1 trillion every year.
Today’s customers expect instant answers, seamless upgrades, and offers that fit their needs. Your teams expect tools that help, not hinder, every shift.
Download the executive report and interactive readiness check to see how industry leaders are moving beyond static tech and rolling out conversational, scenario-driven self-service—transforming every transaction, touchpoint, and employee into a sales or loyalty win.
Gain proven frameworks and actionable insight—so your AI investment delivers real-world impact.
What’s inside the report?
Playbooks to move from “kiosk as order-taker” to 24/7, adaptive, high-ROI consumer journeys
Real success stories: deli and bakery tickets up 4x, onboarding time cut in half, NPS scores surging
A decisionmaker’s checklist to align every location and frontline role for maximum results