Cicero by CGS Immersive has been named a triple winner in the 2026 TITAN Innovation Awards, earning Platinum honors in Future of Work Technology and Best Artificial Intelligence Technology Innovation, and Gold in Immersive Experience Technology. This places Cicero among a global field of innovation leaders recognized for using technology to meaningfully reshape how businesses operate and how people work.
What are the Titan Innovation in Technology Awards?
The TITAN Innovation in Technology Awards are designed to spotlight pioneers and disruptors who are driving technological advancements and shaping the future through groundbreaking innovations, cutting‑edge solutions and transformative technology designs that are revolutionizing industries. The broader TITAN program is part of the International Awards Associate (IAA) portfolio, which spans dozens of global award programs and draws entries from more than 100 countries, with judging handled by an international jury of senior executives, founders, designers and business professionals using a blind review process to evaluate each entry on its merits.
For customers and partners, that means Cicero’s approach to AI‑powered practice and immersive experiences has been assessed not just as “good training,” but as a technology innovation that pushes the boundaries of what’s possible in the future of work.
What Cicero is being recognized for?
The three Innovation in Technology categories map directly to how Cicero is used in the real world:
Future of Work Technology (Platinum): Helping organizations reimagine how people get ready for what’s next—AI‑driven transformations, new products, new operating models—by giving teams a realistic place to rehearse high‑stakes moments before the stakes are live.
Best Artificial Intelligence Technology Innovation (Platinum): Using AI to power adaptive, lifelike practice so sellers, leaders, recruiters and frontline teams can interact with AI counterparts that question, challenge and respond with nuance, building real judgment and confidence rather than just knowledge.
Immersive Experience Technology (Gold): Cicero delivers rich, scenario-based experiences that feel like the real thing so that people develop muscle memory they can carry into real customer coversations, safety decisions and operational tasks.
Why is Cicero important to business and people leaders?
Instead of being another learning tool that stops at content and course completions, Cicero is built as part of a continuous performance system that delivers tangible growth-driving business outcomes. Across programs, organizations using Cicero this way are already seeing faster onboarding, fewer errors and incidents, and meaningful gains in productivity and retention. These are exactly the kinds of outcomes the TITAN Innovation Awards were created to highlight.
For executives and boards: It offers independently recognized evidence that AI and immersive investments can be tied to outcomes that matter: faster time‑to‑proficiency, fewer incidents, higher quality, stronger retention, rather than just “we piloted some AI.”
For transformation and people leaders: It gives them a platform they can use across sales, operations, HR, L&D, CX and safety, so practice, coaching and performance signals live in one loop instead of being scattered across disconnected pilots and programs.
For employees and managers: It provides what they need in a high‑change environment: a safe, realistic space to practice the conversations, decisions and scenarios that matter most in their roles, with feedback that helps them improve before it really counts.
In a landscape where many organizations can say they “have AI,” but fewer can prove they’re using it to change how people actually work, Cicero’s performance in the TITAN Innovation Awards is one more signal that AI‑powered, immersive practice is becoming a defining capability for the next era of work.
