See how a major humanitarian blood services organization redesigned a critical frontline role and cut time to independence by 40–50 percent, while staying audit ready.
In this Innovation Theater session, we’ll walk through how a large humanitarian blood services organization reimagined onboarding for blood collection technicians using immersive, scenario-based learning. You’ll see the before and after journey, hear how the team aligned quality, operations, and learning, and review the KPIs that mattered most, including time to independence, deviations, and inspection questions. This session is a fast way to understand the approach before building your own experiment at Booth 1203.
Session title: Cutting Time to Independence in Regulated Roles
When: Monday, June 15, 12:25–12:55 PM
Where: Innovation Theater, The Exchange (see DIA app for exact location)