Turning inclusion into measurable impact, worldwide

Microsoft is a Fortune Global 500 technology leader and digital transformation powerhouse. With a global workforce of over 228,000 spanning every continent, Microsoft shapes how the world works, connects, and innovates—driving change through cloud, AI, and productivity platforms that power businesses and communities worldwide.

How do global enterprises turn inclusion into a driver of business advantage and daily practice—not just a compliance checkbox? Microsoft’s answer: partner with CGS Immersive to scale social learning and unlock real transformation.

Microsoft needed to unite hundreds of marketers from North America to Asia around actionable, strategic inclusion skills—fostering global belonging and setting a new industry standard for behavioral change. With CGS Immersive, the team launched a gamified, social journey, blending scenario-based practice and peer engagement. The “Big 4” framework (Approachability, Representation, Globalization, Accessibility) became a daily, measurable business capability.

What set this transformation apart:

  • Industry-validated success: Brandon Hall Award for Employee Engagement Technology

  • Global impact: Digital program scaled to hundreds of marketers worldwide

  • Behavior change, not just awareness: High knowledge retention, campaign-ready confidence

  • Stronger teams: Ongoing networking, shared culture, and collaborative innovation

Proven impact:

  • Brandon Hall Award for Excellence in Employee Engagement Technology

  • High knowledge retention and immediate skill application in real campaigns

  • Ongoing networking and participation across regions—bridging cultures and silos

“This program gave our global teams a fun, practical way to connect, learn together, and turn inclusive marketing from a value into daily action—with real impact on campaigns, confidence, and team culture.”
– Dr. Malika Viltz-Emerson, Sr. Director, HR Programs: AI, Digital Transformation, Org. Effectiveness, L&D, Talent Management, Microsoft

Discover the proven framework, industry recognition, and measurable impact behind Microsoft’s global inclusion transformation then see how you can partner with CGS Immersive to build your own enterprise transformation journey.