New York, NY, July 20, 2026 - CGS Immersive, an AI- and XR-powered workforce readiness leader and one of Fast Company’s most innovative companies, has been named in the Training Industry’s 2026 Top 20 AI Content Creation & Authoring Tools Companies list. The recognition highlights the Cicero Platform and Cicero Orchestrator for helping large enterprises capture critical expertise, govern it as reusable knowledge, and use it to create and continuously improve training, practice, coaching and performance support.

Training Industry selected this year’s companies based on the scope, quality and breadth of their AI content creation and authoring capabilities; market presence, brand visibility, innovation and impact; client portfolio and customer relationships; and business performance and growth.

“CGS Immersive’s recognition demonstrates a strong differentiation in the sophistication and innovation of their standalone products, delivering intelligent solutions that streamline and enhance the content development process,” said Jalen Banks, market research analyst at Training Industry, Inc. “Leveraging advanced technologies such as generative AI, natural language processing and automation, these tools empower users to rapidly create high-quality, engaging content while improving efficiency and consistency at scale.”

“At CGS Immersive, we’re obsessed with reinventing how enterprises upskill and prepare their people for what’s next,” said Doug Steven, President of CGS Immersive. “This recognition from Training Industry underscores how our fusion of advanced technology and deep expertise delivers workforce readiness programs that not only keep pace with change, but are rigorously measurable, pragmatically scalable, and directly linked to the business outcomes that matter most to the C-suite.”

From expertise to governed enterprise knowledge

Cicero Orchestrator doesn’t start with a blank course. It starts with the critical know-how already embedded across an organization: expert interviews, standard operating procedures (SOPs), policy documents, legacy courseware, assessments, and performance data from Cicero Roleplay, Coach, and XR.

It converts that expertise into structured Records of Critical Knowledge (ROCK): reusable, updateable, auditable objects that act as a governed source of truth for training and on‑the‑job support. From that shared knowledge layer, teams can use Cicero’s AI infrastructure to generate and maintain training, assessments, roleplay scenarios, coaching, 3D assets, video, and performance support, without repeatedly pulling subject, matter experts into re‑explaining the same decisions or rebuilding assets from scratch.

The result is a governed knowledge layer that keeps workforce content current, consistent, and ready for audit, while reducing SME burnout and accelerating readiness across roles and regions.

Why it matters for enterprise workforce readiness                                

Large, distributed, and regulated organizations often manage complex content operations while facing pressure to move faster, maintain consistency, and keep training aligned with real work. Cicero Orchestrator is designed to serve as an AI intelligence layer for workforce performance by helping organizations:

  • Capture expertise once: preserve critical know-how rather than losing it across fragmented files and one-off projects.

  • Govern and reuse knowledge: scale approved content across formats, teams and regions.

  • Connect learning to performance: use real readiness signals to guide updates around gaps, incidents and operational risk.

The 2026 Training Industry recognition reflects a broader shift: from AI that simply makes content creation faster to AI that supports a continuously improving, governed, connected knowledge system for workforce readiness.

About CGS Immersive

CGS Immersive is a trusted transformation partner helping organizations address workforce and operational challenges with breakthrough business outcomes. The company combines a future-of-work-driven change methodology with Extended Reality (XR), Artificial Intelligence (AI), and lifelike simulations to deliver faster, smarter, and more impactful on-the-job experiences. Its team of leading strategists, designers, and technologists is recognized by Fast Company as one of the top 10 most innovative companies in human resources for its work with global enterprises in building resilient, future-ready workforces and operations.

About Training Industry, Inc.

Training Industry is a trusted source of information on the business of learning. Through research, courses, live events, articles, webinars, podcasts and reports, it connects solution providers with a highly engaged community of learning and development leaders. Its Top Training Companies lists help business leaders identify training partners across key segments of the corporate learning marketplace. For more information, visit trainingindustry.com.

Media contact: eden.pinchas@cgsinc.com